# Digital customer platform (SAP S/4HANA, e-portal and mobile app)

_Migration of billing, customer management, procurement and field operations onto SAP S/4HANA, with a revamped mobile app, an upgraded e-portal, self-service kiosks and a procurement portal._

- Status: under-construction
- Employer: [Malé Water and Sewerage Company (MWSC)](https://www.goodmorningmaldives.com/entities/mwsc)
- Location: Company-wide
- Last reviewed: 2026-09-22

## Strategic significance

Moves a utility serving more than half the population to end-to-end online service, and is where MWSC says most of its 2025 capital and effort outside plant went.

## Documents

- [MWSC Annual Report 2025](https://www.goodmorningmaldives.com/documents/mwsc-annual-report-2025) — Annual report

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